Privacy Policy

Last updated: September 2025

Reflection for Direction (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information we collect

When you interact with us, we may collect the following:

  • Personal details: your name and email address

  • Payment details: billing information needed to process transactions

  • Usage data: how you use our website and services (via cookies and analytics tools)

2. How we use your information

We use your information to:

  • Provide and manage our services

  • Process payments securely

  • Communicate with you about updates, events, or offers (with your consent)

  • Improve our website and services through analytics

3. Who we share your information with

We only share information with trusted third parties who help us deliver our services:

  • Cloud service providers (to store data securely)

  • Payment processors (to handle transactions)

  • Marketing tools (to send emails and manage communications)

We never sell your data to anyone.

4. Cookies and tracking

Our website uses cookies and similar technologies to improve your experience and analyze how our site is used. You can adjust your cookie settings in your browser at any time.

5. How we keep your data safe

We use secure systems and practices to protect your personal data. Access is limited to authorized staff and trusted providers who need it to perform their services.

6. Your rights

Under UK data protection law, you have the right to:

  • Request corrections or updates about your personal data

  • Ask us to delete your data (in certain cases)

  • Withdraw your consent for marketing communications at any time

To exercise these rights, contact us using the ‘Work With Me’ form

7. How long we keep your data

We only keep your personal data for as long as necessary to provide our services and comply with legal or financial obligations.

8. Contact us

If you have any questions about this policy or how we handle your data, please contact us using the ‘Work With Me’ form

If you are not satisfied with how we handle your data, you also have the right to contact the UK Information Commissioner’s Office (ICO).